- Youghal, Co. Cork, Ireland
- 9am to 9pm, Sun to Mon
Find answers to all your queries about our service.
Yes. All our card terminals support Card Not Present transactions.
Our freephone helpdesk is available 7 days a week and if your terminal is not working, we will send you a new one.
No. With Octalas, whether you choose our Pay As You Go or Pay Monthly options, there are no setup fees or hidden costs for taking payments. For PCI-DSS compliance certification you can optionally choose our simple Safer-payments PCI service, but you are free to supply certification details from another provider.
We do everything we can to help you to avoid charge-backs – find out more about how to do this here. However if a charge-back does occur, an administration fee of €15 applies. (This will be returned to you if the charge-back is unsuccessful.
Sale Refund Reversal Pre-auth Cash back Gratuity / Tips Contactless Mobile payments – Apple Pay, Google Pay and Samsung Pay Chip & PIN Swipe / Magstripe cards Card Not Present / Over the phone Comprehensive End of Day reporting: – Sales by card type – Contactless sales by card type – Refunds by card type – Cash back totals – Gratuity / tip totals (including waiter totals if enabled)
Unplug power, wait for ten seconds and then reconnect. Check all cables are firmly connected or battery pack is firmly in place. Check internet or phone line is working.
Octalas card terminals come in three types: portable, mobile, and countertop. The model you need will depend on what sort of business you run and how you prefer to take payments.
All major debit and credit cards including Mastercard, Visa, and American Express (with a separate agreement.)
Yes. All our terminals are easy to install, and we provide freephone support should you have any issues.
Our mobile card terminal battery will last up to 8 hours on a single charge (when taking back to back payments). The battery life will last longer if not in constant use.
Yes. All our card terminals have contactless built-in including Apple Pay, Google Pay, and Samsung Pay.
This is the most frequently asked question that people have concerning the build of an IOS app . For us to tell you that, we will have to discuss your idea, business plans and everything in detail. The best way to get a quote is to contact us. But If you still need an estimate, we can say it is $30,000 on an avarage.
The solution to this question depends solely on the specification and the intended finished result. If the speed is important, we can draw in additional capital, or if costs are of interest, we can adjust the pace to allow the distribution of building costs, which naturally takes longer. The scale, scope and quality of the project, determine the total amount of time it takes to create an IOS application.
The more the better. Nonetheless, we also find that an initial discussion helps us to structure your requests better. Feel free to contact us!
We, of course, decide on the best and the most suitable platform once we understand your ideas. Nevertheless, our professional team of developers has worked with a wide variety of businesses and therefore, we can work on whatever technology works the best for you.
ML integration in your business can offer you several benefits like correct forecasts of sale, simplified marketing, real time decision making and also helps in identifying risk factors.
Fraud detection, process automation, Chatbots, Healthcare, Self-driving cars.
AI-as-a-Service or AIaaS is basically an outsourcing of AI services. AIaaS helps startups and enterprises to experiment, repeat and create several business processes without any investment upfront. This minimizes the risk factor.
A cafe needs a POS that can process transactions, track inventory, and create detailed reports. Without it, managing the business will be difficult and time-consuming. A system with accounting integrations can help a cafe calculate profit, run payroll, and simplify taxes. The best POS for a cafe will also show stock levels in real-time, down to the remaining ounces of coffee beans
New coffee shops will want a POS that is affordable enough to handle small transactions but powerful enough to scale up as the business grows. The POS will need to have payment processing integrations, loyalty program apps, and excellent inventory management features. As the coffee shop gets more customers or expands, optional integrations can be added to keep up with the increased business.
With the right cafe point of sale, you can integrate with customer loyalty applications to boost sales. With an app like Loyalzoo, you can create digital customer loyalty cards and offer rewards for repeat spenders. Since these programs track customer buying habits, you can send out custom-tailored marketing offers.
A cloud-based POS can be accessed on any device. Some systems, like Octalas Epos, can also work with mobile apps to help with items like customer loyalty. Also, a handheld device with the POS mobile app can be used to take orders tableside and scan inventory for faster stock control.
A point of sale, or POS, system is a specialised computer system made up of a POS terminal and sales software that can conduct sales, handle inventory management, and streamline admin. The function of a POS system is to process your payments, create sales reports, and schedule staff and volunteers. You can increase the scope of your POS system with additional POS accessories, apps, and inventory management tools.
The best POS for non-profit and charity shop businesses is a system that offers a variety of features and functions, a user-friendly interface, and advanced business management tools. You may also benefit from a mobile device POS system that allows you to conduct transactions and check your Back Office from anywhere! Cloud-based systems like Octalas Epos offer greater flexibility in operating your charity. With Octalas Epos Payments, you can accept multiple payment types, such as mobile payments, credit and debit cards, and digital wallets. Expanding your operation with online revenue streams? With an Octalas Epos POS system, you can easily ...
In the complex environments faced by charity retailers or hospitality businesses, you need integrations that will simplify your day-to-day operations and let you focus on your fundraising events and your mission. First, your best option is to synchronise your charity retail POS system with one of our accountancy apps. This will streamline your financial admin and give you a better overview of your ingoings and outgoings. QuickBooks or Xero are excellent options, with millions of combined users worldwide. Then, a staff management app will help you handle the volunteers and staff members you coordinate daily. Ensuring their skills are best ...
There is no way to collect donations directly through your Octalas Epos POS. With our Open API app, you may be able to integrate your existing donation collection tool into your Octalas Epos POS solution. If you’d like to talk through your options, get in touch with our expert team.
A gym POS system is an all-in-one tool that helps streamline operations, reduce manual tasks, and improve client service for beauty and wellness businesses. A gym POS system can include software and different hardware – such as tills, tablets, and hand-held portable cash machines. In essence, gym POS software and hardware combine to create a system that helps businesses in the fitness industry manage their day-to-day operations more efficiently. It can easily handle scheduling classes and PT sessions, managing inventory, tracking sales, processing payments, and more. With gym POS software, owners can monitor their business performance and make informed decisions ...
Gyms are unique businesses in that they rely on membership fees instead of traditional revenues. A top-of-the-line point of sale (POS) system can help maintain your existing memberships while growing your customer base. Our suite of features includes the following: Inventory management Real-time sales and data analytics (that go far beyond the charts and graphs you’re used to seeing) Eliminating mistakes from manual keyed-in entries Powerful EPOS software that integrates with dozens of your favourite apps Integrations with major payment providers Plus a reliable transaction system
When it comes to managing your business, you have the option of using POS software with or without hardware. POS hardware typically includes a physical device, like a cash register or portable card reader. POS software is a digital solution installed on a computer, tablet or mobile device. For gyms and other fitness businesses, the best software should offer a comprehensive solution, including: Automated appointment reminders Client profile management Online booking and scheduling software Employee management (and be able to manage multiple personal trainers on one system) Marketing campaigns Customer relationship management (CRM) Reporting tools At Octalas Epos, we ensure ...
Octalas Epos Payments is a payment processing service that seamlessly integrates with your point of sale system. With Octalas Epos Payments, you can process payments and accept payments through various methods, including debit and credit card payments, contactless payments, and more. All payment processing is done through one provider, so you won’t have to worry about dealing with multiple companies for your payment needs.
There are many POS systems available for gyms, but the best one for your business depends on your unique needs. For example, A gym franchise with multiple locations would benefit most from the Octalas Epos Multi-site POS. Gym and fitness club owners should look out for advanced features such as online booking software, appointment scheduling software, customer management and payment processing, and loyalty programs. Additionally, they are designed specifically for fitness businesses, which means they offer tailored features to meet the specific needs of gyms and fitness clubs. Before selecting a POS system, make sure to consider your budget, business ...
Yes! Our user-friendly POS solution can be integrated with other third-party systems, accounting software packages, marketing platforms, online ordering integrations and more – and of course with other Epos Now devices! We strive to provide our customers with a more comprehensive system for managing your business operations more efficiently and effectively. By integrating with other systems, our POS solution can help you save time and reduce errors by eliminating the need for manual data entry and synchronisation across multiple platforms. Additionally, our solution provides real-time data syncing, ensuring that your information is always up to date and accurate. This results ...
The best EPOS system for convenience stores offers fast service when shoppers are in a hurry, and full control to merchants at all times. The best POS for convenience stores will account for a range of seasonal and staple items, food, and over-the-counter medicines. Your system should also host POS hardware, like integrated scales, to calculate the prices of produce and other groceries. To protect your business and customers, you should opt for a cloud EPOS system with secure payment processing. Traditional devices store your data locally, making them vulnerable to fire, theft, and other damage. A cloud system keeps ...
The best integrations for convenience stores will simplify business operations. To start, you should pair your system with accounting software to streamline bookkeeping. Next, you will want to add a digital receipt integration to cut paper costs and waste. Since convenience stores are staples of a community, your POS solution should tap into loyalty schemes and marketing platforms. These integrations will help you connect with your repeat shoppers to demonstrate how much they mean to you and to encourage them to continue visiting your store.
Our Epos cloud-based retail POS software stores all of your, and your customers’, data securely in the cloud with all the latest physical and electronic protections applied.